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My BLACK FRIDAY Sale is over!!  Get your Last Chance 30% OFF Code Here

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Welcome to My Art Gallery

FREQUENTLY ASKED QUESTIONS

 


WHAT IS YOUR SHIPPING POLICY? 

I offer FREE STANDARD SHIPPING on all USA orders over $99 to customers within the continental United States. The continental US excludes Alaska, Hawaii and US territories.  Alaska and Hawaii customers will have additional shipping costs.  Expitited shipping is also available at an additional cost.  We will choose the most cost-effective shipping carrier based on the number and size of items ordered and their destination. Shipping times typically range from 1-7 business days. Unfortunatly, with the current COVID-19 situation, shipping times are varying more than normal.  You will receive a tracking number as soon as your order has been shipped.

What About CHRISTMAS HOLIDAY SHIPPING?

With the COVID-19, shipping volumes are expected to be high across all industries.  I will be working with my suppliers to establish cutoff dates to ensure that my artwork arrives by Christmas. It's best to order early, which is why I am holding my Black Friday Sale before the traditional Black Friday.  If you have any questions about shipping, please contact me.

CAN I SHIP TO CANADA / INTERNATIONAL / APO / FPO ADDRESSES?

Yes, International and APO/FPO shipping is an option. Please contact me at Info@GregStarnesPhotography.com for an international shipping quotation.  I offer international shipping at cost.  In some cases it may be advantageous to print and ship your artwork at a local printer, thus avoiding potentially costly international shippig fees and local customs duties, VAT, etc. 

What if my artwork arrives damaged?  

We do our utmost to ensure that your art is packaged carefully and arrives safely at your destination.  In the event that you receive a damaged or defective print, please email me at Support@GregStarnesPhotography.com within 7 days of receipt and I will arrange for a new print to be shipped to you at no additional cost.  Please include photos of any damage to the item and packaging.

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

I want you to be thrilled with your purchase.  If for some reason you are not, please contact me and I will do what it takes make it right or you may return the artwork for a full refund.  The artwork must be returned undamaged within 30 days of purchase in its original packaging.  Return shipping and insurance costs are at customer’s expense.

CAN I CANCEL MY ORDER?  

All print and art sales are final. Please email me at Support@GregStarnesPhotography.com as soon as possible if you need to cancel your order.  If your order has not yet gone into production, I will graciously cancel it for you.  

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

What kind of archival materials do you use?

I have my art printed at one of the best professional photography print labs in the USA.  They have been been providing the highest quality printing and customer service for over 40 years and I have personally used them for over 10 years.  All materials are professional grade and will provide years of enjoyment.  All fine-art prints use acid-free archival papers and inks.  Fine Art Canvas Wraps are printed directly onto museum-quality canvas material using high-quality archival inks. 

TELL ME ABOUT YOUR LIMITED EDITIONS

I offers some of my images as Limited Editions.  Generally, I offer large metal prints (20x30 and larger) of some of my favorite images as Limited Editions.  I occasionally offer canvas or other mediums as a Limited Edition if I feel that a different medium best suits a particular image.  Each Limited Edition print comes with a Certificate of Authenticity that describes the Limited Edition details.  A sample Certificate of Authenticity is provided for each Limited Edition availale in my gallery.  I can also offer additional framing options for my Limited Editions.  PLease Contact Me if you have any questions about my Limited Editions.   

DO YOU OFFER GIFT CARDS

Yes I do!!  Gift Cards can be found here.  Give the gift of art!!  Gift Cards can be the perfect gift for a friend or loved one!!

HOW CAN I KEEP UP WITH YOUR NEW WORK? 

I would love for you to be the first to know about my new work and new releases from my archives!  Please signup for my newsletter or follow me on social media on my Instagram and Facebook pages.  

What is Artistic Photography?

Artistic Photography is where I get to be creative.  At it's core, my Artistic Photography starts as one of my original photographs.  I then alter and manipulate that photograph to create something new and different.  Many of my customers want art for their home that has the look and feel of a painting but at a price much less than an original painting.  I deliberatly enhance my photographs in styles that mirror some of my favorite painters such as Cezanne, Monet and Van Gogh, or theyn take on the feeling of a beautiful pastel or pencil drawing.  

DO you customize your artistic photography?

YES I DO!  If you are interested in an Artistic Photography version of any one of my photographs, please Contact Me or email me at Info@GregStarnesPhotography.com.  You can also contact me if your interested in seeing a different version of one of my current Artistic Photographs.

What kind of Prints do you recommend for a bathroom?

Metal Prints are perfect for hanging in a bathoom.  Metal Prints are waterproof and can withstand the test of time in a steamy environment.  Tradional framed photographs and canvas prints will not fare as well in a steamy environment.  If you will be hanging the Metal Print in a tight space or high traffice area, I do recommend the 1/8 inch rounded corner option.

can I put your ART outside?

YES YOU CAN!.  Metal Prints are an excellent choice to put art in your outdoor spaces.  I offer specially engineered Metal Prints for extended life in the elements!  Perfect for use as outdoor art in your backyard oasis.  These specially engineered Metal Prints are design to last 2-3 years in direct sunlight without noticeable fading.  I personnally have had Metal Prints hanging in my backyard for over 5 years with no noticable fading.  Available in high gloss by Special Order only.  Please contact or email me at Info@GregStarnesPhotography.com.

DO you offer any custom FINe ART services?

YES I DO!.  If you have a specifc need in your art, I can work with you to get you what you desire.  I have chosen printing, presentation and size options for my artwork that work best for each specific piece.  That being said, I can work with you on a specific size to fit a specific spot in your home or I can work with you on many additional framing options or different types of Fine Art Photographic papers.  Just Contact Me or email me at Support@GregStarnesPhotography.com

What is your privacy policy?

I will not sell or give your personal information to anyone that is not helping me provide services to you.  I will only share the minimum amount of information with my business service providers that is necessary for me to provide you with beautiful works of art.  These service providers include art and prints production and delivery, website hosting and payment processing services.  You can read my complete Privacy Policy here.

WHO can i CONTACT for more information?  

You can reach out to me at any time by email at mailto: Support@GregStarnesPhotography.com   

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

I want you to be thrilled with your purchase. If for some reason you are not, please contact me and I will do what it takes make it right or you may return the artwork for a full refund. The artwork must be returned undamaged within 30 days of purchase in its original packaging. Return shipping and insurance costs are at customer’s expense. In the event that you receive a damaged or defective print, please let me know within 7 days of receipt and I will arrange for a new print to be shipped to you at no additional cost. Please include photos of any damage to the item and packaging.

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This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

I have my art printed at one of the best professional photography print labs in the USA. They have been been providing the highest quality printing and customer service for over 40 years and I have personally used them for over 10 years. All materials are professional grade and will provide years of enjoyment. All fine-art prints use acid-free archival papers and inks. Fine Art Canvas Wraps are printed directly onto museum-quality canvas material using high-quality archival inks.

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WIN FREE ART TO CELEBRATE MY NEW SITE!

 

Great news!  I have a brand new art gallery site!  To celebrate, I'm giving away a 20 x 30 inch Gallery Wrapped Canvas Print of Laguna Beach Lifeguard ($375 value)!  To enter, fill in your email address below, plus you will be the first to receive all my latest news and information in my newsletter!!  Giveaway ends on November 15th, 2020.


I also have a special prize for EVERYONE who enters, EVEN IF YOU DON'T WIN:  

 

As soon as the giveaway ends, I will give you a one-time discount to buy anything on my site at 20% OFF!

 

 

To enter the giveaway, just fill out this form:

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I'll follow up in an email to confirm your entry. If you don't see a confirmation email, check your spam folder.

 

 

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Have a question about my website?  Need a recommendation?  Just want to chat about my work?  I'd love to hear from you.

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MY BLACK FRIDAY SALE IS OVER - BUT YOU CAN STILL SAVE 30%!

Signup for my e-mail newsletter and save 30% through Sunday 12/6

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